Managing buildings & their people since 1975
About Us
Our award-winning team consists of property professionals who are strata specialists with deep knowledge in strata law, financial management, building maintenance, insurance, and dispute resolution.
Dixon Kestles has earned Melbourne property owners' trust in residential and commercial strata management by staying responsive to regulatory shifts and property sector changes.
Properties under our care stay compliant, well-maintained, and competitive within Melbourne's active market.
Client focus, creativity, and solid property market knowledge drive our strata management expertise. Selecting the right owner's corporation management partner matters significantly. Our tailored strata specialist services guarantee effective, efficient management for every client property.
Why Choose Us as Your Strata Managers?
At Dixon Kestles, we stand out as the premier choice for strata management for several reasons:
With nearly 50 years in the industry, our strata management specialists bring extensive knowledge of strata administration, strata finance, strata law, strata property dynamics, and strata best practices to every property we manage.
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As dedicated strata specialists, we put our clients' needs first, providing specialised solutions that guarantee proficient and successful strata property management. Our first goal is making sure you're satisfied with your strata management.
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Monthly financial statements arrive punctually. Committee meeting minutes get distributed quickly. Maintenance quotes include detailed breakdowns. Budget discussions happen in plain English, not accounting jargon. Clients never wonder where their money goes or why decisions were made.
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Advanced software handles the complex details. Digital platforms speed up communication and requests. Online systems make financial management simpler for owners and residents. Technology works behind the scenes so people don't have to.
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Budgets and levies, legal compliance, insurance claims, contractor coordination, and committee disputes are just a few to name. Melbourne strata management covers dozens of moving parts; one phone call handles them all.
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Quarterly building inspections help catch problems early, while air conditioning is serviced ahead of the summer heat. Gutters are cleaned before the winter rains begin. This smart scheduling prevents emergency repairs and unexpected bills, keeping maintenance costs lower over time.
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Environmental responsibility matters today more than ever. We help owners corporations implement energy-saving solutions, improve waste management, and adopt building practices that benefit the environment.
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Victorian owners corporation legislation changes regularly. New industry developments emerge constantly. Team training at Dixon Kestles never stops. Every staff member maintains current knowledge of the Owners Corporation Act and related regulations. Properties benefit from management that stays ahead of legal requirements.
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Five decades in Melbourne builds real partnerships. The electricians, plumbers, cleaners, and contractors we call aren't strangers - they're long-term allies who know our standards. Better prices come naturally when suppliers compete for repeat business spanning years, not months.
Read MoreClient testimonials fill our files. Referrals drive most new business. Industry awards sit on office shelves, but satisfied owners matter more. Numbers don't lie: hundreds of properties managed successfully over five decades tells the real story.
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Market conditions shift. Regulations update. We adjust quickly. Properties stay compliant and competitive through flexible management approaches that respond to Melbourne's evolving strata landscape.
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SCA membership isn't just a logo on letterhead. The Code of Conduct shapes daily decisions. Professional integrity means more than following rules - it means doing right by clients even when nobody's watching.
Read MoreFrom financial management to dispute resolution, we provide a full range of services to cover all aspects of property strata management, making sure your needs are met seamlessly.
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Staff answer phone calls promptly, organise emails efficiently, and schedule meetings around everyone’s availability. They aim to respond to non-urgent owner queries within 48 hours. When systems work properly, paperwork flows effortlessly.
We balance monthly budgets down to the cent, send levy notices on time, and pay bills before their due dates. We deliver financial reports in clear, easy-to-understand formats, managing your money with the same care as if it were our own.
We book AGM venues months in advance and thoroughly research agenda items. We type and distribute minutes within days, and count ballots independently with witnesses present. Democracy works best when the administration runs smoothly.
We obtain three quotes for every major job and arrange emergency repairs within hours. We schedule routine maintenance seasonally and work only with quality contractors we personally trust. Consistent care keeps buildings pristine.
We continuously monitor Victorian legislation and distribute legal updates immediately. When issues become complex, we seek expert advice and maintain compliance records meticulously. Staying ahead of requirements brings peace of mind.
We provide guidance and resources on everything from legislation, defect processes, building sustainability and utility cost savings to managing committee relationships and conflict resolution.
Arranging and managing insurance policies for the common property, liaising with insurers, and assisting with insurance claims.
Assisting with dispute resolution between owners or between the owners corporation and external parties, such as contractors or neighbouring properties.
Assist the owners corporation to ensure owners comply with the owners corporation rules and by-laws and address any breaches or disputes as well as ensuring rules are registered and consolidated with the Registrar.
Dixon Kestles offers expertise in owners corporation management during the planning and development stages of a property project. This includes providing guidance on common property design, infrastructure requirements, and the setup of owners corporations.
We handle all financial aspects accurately and efficiently. This involves preparing budgets, managing levies, and providing transparent financial reporting to property developers and future owners.
We help you arrange comprehensive insurance coverage for the development once it transfers to an owners corporation.
At Dixon Kestles we can tailor our services to meet the unique needs of each property development project. We're familiar with all types of subdivisions, including complex multi-OC and staged developments.
Settlement day panic? Not on our watch. While developers celebrate sales success, we're already setting up financial systems, arranging insurance, scheduling first committee meetings.
New owners receive welcome packages before they ask questions. Communications start immediately. Problems get solved before they become complaints.
Handovers that actually work require planning months ahead, not scrambling at the last minute.
Dixon Kestles offers expertise in owners corporation management during the planning and development stages of a property project. This includes providing guidance on common property design, infrastructure requirements, and the setup of owners corporations.
We help property developers understand and navigate the legal requirements and regulations related to owners corporations. This includes ensuring compliance with the Owners Corporation Act, assisting with by-law development, and providing advice on statutory obligations.
We handle all financial aspects accurately and efficiently. This involves preparing budgets, managing levies, and providing transparent financial reporting to property developers and future owners.
We understand the importance of a smooth transition from development to owners corporation management. Our team works closely with property developers to ensure a seamless handover process, enabling a quick and efficient integration of management services. From setting up administrative systems to establishing effective communication channels, we ensure a hassle-free transition for both developers and future owners.
We help you arrange comprehensive insurance coverage for the development once it transfers to an owners corporation.
At Dixon Kestles we can tailor our services to meet the unique needs of each property development project. We’re familiar with all types of subdivisions including complex multi-OC and staged developments.
Engaging strata managers from Dixon Kestles guarantees management excellence for your residential and commercial strata buildings. Our strata managers stay up-to-date with changes in laws through ongoing training and will ensure your property has the appropriate insurance as well as essential services maintenance for regulatory compliance. We are committed to professionalism and accountability, making sure your strata property complies with all rules.
Our strata managers can help navigate complex property issues, ensuring the smooth operation of a strata property. They also provide expertise and guidance in maintaining compliance and safety standards in strata management.
Owners corporations can rely on our strata management services to manage their property well. This allows them to focus on other things without stressing about property management details.
At the SCA (VIC) Pillar Awards for Excellence 2024, we won the Strata Community Management Medium Business Award.
Victoria chose us to compete nationally. Australia's strata management industry recognised Dixon Kestles among the nation's finest companies at the 2024-2025 SCA Australasia Awards.
Client satisfaction drives everything. Staff training never stops. Ethical practice shapes daily decisions across five decades of Melbourne strata management.
At the SCA (VIC) Pillar Awards for Excellence 2024, we won the Strata Community Management Medium Business Award.
We then went on to represent Victoria at the 2024-2025 SCA Australasia Strata Community Excellence Awards as a 2024-2025 SCA Australasia Strata Community Management Medium Business Award Finalist.
Our team proudly accepted these nominations and awards in recognition of our high customer satisfaction rates and commitment to staff training. As dedicated strata management specialists, we focus on delivering exceptional strata management services. Our strong ethical standards guide our work, ensuring we consistently apply our values in every aspect of strata property management.
How to Change your OC Manager
Step 1
Contact your chosen professional OC managers and request quotes for their services.
Step 2
Hold a meeting or ballot and vote on your preferred tenderer.
Step 3
Inform the current Owners Corporation Manager of the decision to terminate the agreement.
Step 4
Ensure that two members of your committee and your new OC manager sign the new contract.
Step 5
Once your outgoing strata manager has been notified, they will commence the handover process with your newly appointed strata management company.
Step 6
Once files are all set up and handover completed your new OC manager is likely to send out an introduction letter/welcome pack to your lot owners.
Read through some of our client’s frequently asked questions and find the answer to your queries.
