Start by organising a general meeting with your committee or all owners if required. This meeting serves as a platform to discuss the issues with the current manager and outline the need for a change.
Draft a clear resolution that specifies the intent to change the owners corporation manager. This document should outline the reasons for the change and the proposed new manager.
Conduct a vote among owners to approve the resolution. Ensure that the voting process is transparent and that all members understand the implications of their decision.
Once the vote is successful, formally appoint the new manager. Discuss the terms of service and expectations to ensure alignment with the community's needs.
Inform all relevant parties about the management change, including the outgoing manager, new manager, and service providers. Clear communication helps facilitate a smooth transition.
Manage the handover process by collaborating closely with both the outgoing and new management. To prevent disruptions, ensure that there's an efficient transfer of relevant documents and paperwork.
Finally, establish a positive working relationship with the new manager. Regular communication and collaboration will foster trust and enhance management effectiveness moving forward.
Describe your ideal candidate for an owners corporation manager. Whether your objective is better financial management or communication, we'll customise our strategy to fit your unique needs.
Changing your owners corporation manager involves navigating legal requirements. We’ll assist with all necessary paperwork and ensure compliance with relevant legislation, so the transition is smooth and hassle-free for you.
Rang up to get a missing piece for me 3 Tier Airer and was in contact with Lynne. Explained what happened and she went above and beyond in getting the missing piece and extra accessories. Response, delivery of the item and process was very pleasant.
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As a property manager, I’ve had the pleasure of working with Madeleine Withers from Dixon Kestles, and I can confidently say she’s been exceptional. Her kindness, professionalism, and genuine helpfulness have made every interaction easy and stress-free. Madeleine always goes the extra mile to ensure things run smoothly, communicates clearly, and handles requests with both efficiency and care. It’s rare to find someone who brings such a positive attitude and high level of support to their work. I’m truly grateful for her assistance and wouldn’t hesitate to recommend her to anyone looking for outstanding service from an Owners Corporation
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Luisa consistently goes above and beyond in her role, providing exceptional support to both owners and the committee. Her extensive experience and deep industry knowledge have directly contributed to significant cost savings and efficient, cost-effective outcomes—even when dealing with complex OC issues. She brings a proactive, can-do attitude to every challenge and is always committed to delivering results. Her professionalism, responsiveness, and dedication make her an invaluable asset to our community. We couldn’t be more grateful for her hard work and the positive impact she continues to make. Highly recommended!
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We shifted our owners corporation management to Dixon Kestles in 2024 and they’ve exceeded my expectations since. Madeleine Withers our owners corporation manager and DK OC services senior manager Andrew Yates work together to offer us a fantastic responsive service that combines day-to-day attention to detail and responsiveness with deep industry experience, advice and pragmatic problem-solving. Our finances are in better shape than they’ve been since the building opened and DK are supporting a careful and thorough approach to governance, compliance, complaints and procurement. Happy we made the switch! (Chair, Owners Corporation Committee)
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Great customer service. Brought a item direct from them and it had a small issue when we unpacked it. We contacted them with photos of item and within 10 min , they were on the phone and replaced item that afternoon. Will certainly use accord again. AA++
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I finally found a company who supplied ceiling air vent covers in the size we needed (550mm). The ordering process was easy and the vents arrived very quickly. Well made, with seals around the rim, and super easy to install. Took me a couple of minutes. So happy to find these. We took advantage of the Vic Gov Energy Program to have ceiling vent covers installed but they only supplied small ones suitable for the bedrooms. Highly recommend this company and product. Oh, the price was very reasonable too.
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Great service - we have bought multiples of the antique brass floor vents for our federation house and the quality is excellent and the turnaround time is very fast. Very impressed
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Absolutely brilliant. Product is of the highest quality. Website very easy to navigate. I had my package within 3 days. Highly recommend
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I received ceiling vent covers today, postage was quick, had them installed in minutes. I am happy with product it's very well made. fit very well. Thankyou.
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I ordered three 40cm floor vents just before the New Year. The very kind Accord staff arranged the delivery on the first day when they were back to work. I got my vents the next day. Thank you!
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