Managing buildings & their people since 1975
About Us
Our award-winning team consists of property professionals who are strata specialists with deep knowledge in strata law, financial management, building maintenance, insurance, and dispute resolution.
Dixon Kestles has earned Melbourne property owners' trust in residential and commercial strata management by staying responsive to regulatory shifts and property sector changes.
Properties under our care stay compliant, well-maintained, and competitive within Melbourne's active market.
Client focus, creativity, and solid property market knowledge drive our strata management expertise. Selecting the right owner's corporation management partner matters significantly. Our tailored strata specialist services guarantee effective, efficient management for every client property.
Rang up to get a missing piece for me 3 Tier Airer and was in contact with Lynne. Explained what happened and she went above and beyond in getting the missing piece and extra accessories. Response, delivery of the item and process was very pleasant.
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As a property manager, I’ve had the pleasure of working with Madeleine Withers from Dixon Kestles, and I can confidently say she’s been exceptional. Her kindness, professionalism, and genuine helpfulness have made every interaction easy and stress-free. Madeleine always goes the extra mile to ensure things run smoothly, communicates clearly, and handles requests with both efficiency and care. It’s rare to find someone who brings such a positive attitude and high level of support to their work. I’m truly grateful for her assistance and wouldn’t hesitate to recommend her to anyone looking for outstanding service from an Owners Corporation
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Luisa consistently goes above and beyond in her role, providing exceptional support to both owners and the committee. Her extensive experience and deep industry knowledge have directly contributed to significant cost savings and efficient, cost-effective outcomes—even when dealing with complex OC issues. She brings a proactive, can-do attitude to every challenge and is always committed to delivering results. Her professionalism, responsiveness, and dedication make her an invaluable asset to our community. We couldn’t be more grateful for her hard work and the positive impact she continues to make. Highly recommended!
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We shifted our owners corporation management to Dixon Kestles in 2024 and they’ve exceeded my expectations since. Madeleine Withers our owners corporation manager and DK OC services senior manager Andrew Yates work together to offer us a fantastic responsive service that combines day-to-day attention to detail and responsiveness with deep industry experience, advice and pragmatic problem-solving. Our finances are in better shape than they’ve been since the building opened and DK are supporting a careful and thorough approach to governance, compliance, complaints and procurement. Happy we made the switch! (Chair, Owners Corporation Committee)
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Great customer service. Brought a item direct from them and it had a small issue when we unpacked it. We contacted them with photos of item and within 10 min , they were on the phone and replaced item that afternoon. Will certainly use accord again. AA++
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I finally found a company who supplied ceiling air vent covers in the size we needed (550mm). The ordering process was easy and the vents arrived very quickly. Well made, with seals around the rim, and super easy to install. Took me a couple of minutes. So happy to find these. We took advantage of the Vic Gov Energy Program to have ceiling vent covers installed but they only supplied small ones suitable for the bedrooms. Highly recommend this company and product. Oh, the price was very reasonable too.
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Great service - we have bought multiples of the antique brass floor vents for our federation house and the quality is excellent and the turnaround time is very fast. Very impressed
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Absolutely brilliant. Product is of the highest quality. Website very easy to navigate. I had my package within 3 days. Highly recommend
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I received ceiling vent covers today, postage was quick, had them installed in minutes. I am happy with product it's very well made. fit very well. Thankyou.
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I ordered three 40cm floor vents just before the New Year. The very kind Accord staff arranged the delivery on the first day when they were back to work. I got my vents the next day. Thank you!
Read moreWhy Choose Us as Your Strata Managers?
At Dixon Kestles, we stand out as the premier choice for strata management for several reasons:
With nearly 50 years in the industry, our strata management specialists bring extensive knowledge of strata administration, strata finance, strata law, strata property dynamics, and strata best practices to every property we manage.
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As dedicated strata specialists, we put our clients' needs first, providing specialised solutions that guarantee proficient and successful strata property management. Our first goal is making sure you're satisfied with your strata management.
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Monthly financial statements arrive punctually. Committee meeting minutes get distributed quickly. Maintenance quotes include detailed breakdowns. Budget discussions happen in plain English, not accounting jargon. Clients never wonder where their money goes or why decisions were made.
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Advanced software handles the complex details. Digital platforms speed up communication and requests. Online systems make financial management simpler for owners and residents. Technology works behind the scenes so people don't have to.
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Budgets and levies, legal compliance, insurance claims, contractor coordination, and committee disputes are just a few to name. Melbourne strata management covers dozens of moving parts; one phone call handles them all.
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Quarterly building inspections help catch problems early, while air conditioning is serviced ahead of the summer heat. Gutters are cleaned before the winter rains begin. This smart scheduling prevents emergency repairs and unexpected bills, keeping maintenance costs lower over time.
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Environmental responsibility matters today more than ever. We help owners corporations implement energy-saving solutions, improve waste management, and adopt building practices that benefit the environment.
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Victorian owners corporation legislation changes regularly. New industry developments emerge constantly. Team training at Dixon Kestles never stops. Every staff member maintains current knowledge of the Owners Corporation Act and related regulations. Properties benefit from management that stays ahead of legal requirements.
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Five decades in Melbourne builds real partnerships. The electricians, plumbers, cleaners, and contractors we call aren't strangers - they're long-term allies who know our standards. Better prices come naturally when suppliers compete for repeat business spanning years, not months.
Read MoreClient testimonials fill our files. Referrals drive most new business. Industry awards sit on office shelves, but satisfied owners matter more. Numbers don't lie: hundreds of properties managed successfully over five decades tells the real story.
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Market conditions shift. Regulations update. We adjust quickly. Properties stay compliant and competitive through flexible management approaches that respond to Melbourne's evolving strata landscape.
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SCA membership isn't just a logo on letterhead. The Code of Conduct shapes daily decisions. Professional integrity means more than following rules - it means doing right by clients even when nobody's watching.
Read MoreFrom financial management to dispute resolution, we provide a full range of services to cover all aspects of property strata management, making sure your needs are met seamlessly.
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Staff answer phone calls promptly, organise emails efficiently, and schedule meetings around everyone’s availability. They aim to respond to non-urgent owner queries within 48 hours. When systems work properly, paperwork flows effortlessly.
We balance monthly budgets down to the cent, send levy notices on time, and pay bills before their due dates. We deliver financial reports in clear, easy-to-understand formats, managing your money with the same care as if it were our own.
We book AGM venues months in advance and thoroughly research agenda items. We type and distribute minutes within days, and count ballots independently with witnesses present. Democracy works best when the administration runs smoothly.
We obtain three quotes for every major job and arrange emergency repairs within hours. We schedule routine maintenance seasonally and work only with quality contractors we personally trust. Consistent care keeps buildings pristine.
We continuously monitor Victorian legislation and distribute legal updates immediately. When issues become complex, we seek expert advice and maintain compliance records meticulously. Staying ahead of requirements brings peace of mind.
We provide guidance and resources on everything from legislation, defect processes, building sustainability and utility cost savings to managing committee relationships and conflict resolution.
Arranging and managing insurance policies for the common property, liaising with insurers, and assisting with insurance claims.
Assisting with dispute resolution between owners or between the owners corporation and external parties, such as contractors or neighbouring properties.
Assist the owners corporation to ensure owners comply with the owners corporation rules and by-laws and address any breaches or disputes as well as ensuring rules are registered and consolidated with the Registrar.
Dixon Kestles offers expertise in owners corporation management during the planning and development stages of a property project. This includes providing guidance on common property design, infrastructure requirements, and the setup of owners corporations.
We handle all financial aspects accurately and efficiently. This involves preparing budgets, managing levies, and providing transparent financial reporting to property developers and future owners.
We help you arrange comprehensive insurance coverage for the development once it transfers to an owners corporation.
At Dixon Kestles we can tailor our services to meet the unique needs of each property development project. We're familiar with all types of subdivisions, including complex multi-OC and staged developments.
Settlement day panic? Not on our watch. While developers celebrate sales success, we're already setting up financial systems, arranging insurance, scheduling first committee meetings.
New owners receive welcome packages before they ask questions. Communications start immediately. Problems get solved before they become complaints.
Handovers that actually work require planning months ahead, not scrambling at the last minute.
Dixon Kestles offers expertise in owners corporation management during the planning and development stages of a property project. This includes providing guidance on common property design, infrastructure requirements, and the setup of owners corporations.
We help property developers understand and navigate the legal requirements and regulations related to owners corporations. This includes ensuring compliance with the Owners Corporation Act, assisting with by-law development, and providing advice on statutory obligations.
We handle all financial aspects accurately and efficiently. This involves preparing budgets, managing levies, and providing transparent financial reporting to property developers and future owners.
We understand the importance of a smooth transition from development to owners corporation management. Our team works closely with property developers to ensure a seamless handover process, enabling a quick and efficient integration of management services. From setting up administrative systems to establishing effective communication channels, we ensure a hassle-free transition for both developers and future owners.
We help you arrange comprehensive insurance coverage for the development once it transfers to an owners corporation.
At Dixon Kestles we can tailor our services to meet the unique needs of each property development project. We’re familiar with all types of subdivisions including complex multi-OC and staged developments.
Staff answer phone calls promptly, organise emails efficiently, and schedule meetings around everyone’s availability. They aim to respond to non-urgent owner queries within 48 hours. When systems work properly, paperwork flows effortlessly.
Read MoreWe balance monthly budgets down to the cent, send levy notices on time, and pay bills before their due dates. We deliver financial reports in clear, easy-to-understand formats, managing your money with the same care as if it were our own.
Read MoreWe book AGM venues months in advance and thoroughly research agenda items. We type and distribute minutes within days, and count ballots independently with witnesses present. Democracy works best when the administration runs smoothly.
Read MoreWe obtain three quotes for every major job and arrange emergency repairs within hours. We schedule routine maintenance seasonally and work only with quality contractors we personally trust. Consistent care keeps buildings pristine.
Read MoreWe continuously monitor Victorian legislation and distribute legal updates immediately. When issues become complex, we seek expert advice and maintain compliance records meticulously. Staying ahead of requirements brings peace of mind.
Read MoreWe provide guidance and resources on everything from legislation, defect processes, building sustainability and utility cost savings to managing committee relationships and conflict resolution.
Read MoreArranging and managing insurance policies for the common property, liaising with insurers, and assisting with insurance claims.
Read MoreAssisting with dispute resolution between owners or between the owners corporation and external parties, such as contractors or neighbouring properties.
Read MoreAssist the owners corporation to ensure owners comply with the owners corporation rules and by-laws and address any breaches or disputes as well as ensuring rules are registered and consolidated with the Registrar.
Read MoreDixon Kestles offers expertise in owners corporation management during the planning and development stages of a property project. This includes providing guidance on common property design, infrastructure requirements, and the setup of owners corporations.
Read MoreWe handle all financial aspects accurately and efficiently. This involves preparing budgets, managing levies, and providing transparent financial reporting to property developers and future owners.
Read MoreWe help you arrange comprehensive insurance coverage for the development once it transfers to an owners corporation.
Read MoreAt Dixon Kestles we can tailor our services to meet the unique needs of each property development project. We're familiar with all types of subdivisions, including complex multi-OC and staged developments.
Read MoreSettlement day panic? Not on our watch. While developers celebrate sales success, we're already setting up financial systems, arranging insurance, scheduling first committee meetings. New owners receive welcome packages before they ask questions. Communications start immediately. Problems get solved before they become complaints. Handovers that actually work require planning months ahead, not scrambling at the last minute.
Read MoreDixon Kestles offers expertise in owners corporation management during the planning and development stages of a property project. This includes providing guidance on common property design, infrastructure requirements, and the setup of owners corporations.
Read MoreWe help property developers understand and navigate the legal requirements and regulations related to owners corporations. This includes ensuring compliance with the Owners Corporation Act, assisting with by-law development, and providing advice on statutory obligations.
Read MoreWe handle all financial aspects accurately and efficiently. This involves preparing budgets, managing levies, and providing transparent financial reporting to property developers and future owners.
Read MoreWe understand the importance of a smooth transition from development to owners corporation management. Our team works closely with property developers to ensure a seamless handover process, enabling a quick and efficient integration of management services. From setting up administrative systems to establishing effective communication channels, we ensure a hassle-free transition for both developers and future owners.
Read MoreWe help you arrange comprehensive insurance coverage for the development once it transfers to an owners corporation.
Read MoreAt Dixon Kestles we can tailor our services to meet the unique needs of each property development project. We’re familiar with all types of subdivisions including complex multi-OC and staged developments.
Read MoreEngaging strata managers from Dixon Kestles guarantees management excellence for your residential and commercial strata buildings. Our strata managers stay up-to-date with changes in laws through ongoing training and will ensure your property has the appropriate insurance as well as essential services maintenance for regulatory compliance. We are committed to professionalism and accountability, making sure your strata property complies with all rules.
At the SCA (VIC) Pillar Awards for Excellence 2024, we won the Strata Community Management Medium Business Award.
We then went on to represent Victoria at the 2024-2025 SCA Australasia Strata Community Excellence Awards as a 2024-2025 SCA Australasia Strata Community Management Medium Business Award Finalist.
Our team proudly accepted these nominations and awards in recognition of our high customer satisfaction rates and commitment to staff training. As dedicated strata management specialists, we focus on delivering exceptional strata management services. Our strong ethical standards guide our work, ensuring we consistently apply our values in every aspect of strata property management.
Our strata managers can help navigate complex property issues, ensuring the smooth operation of a strata property. They also provide expertise and guidance in maintaining compliance and safety standards in strata management.
Owners corporations can rely on our strata management services to manage their property well. This allows them to focus on other things without stressing about property management details.
At the SCA (VIC) Pillar Awards for Excellence 2024, we won the Strata Community Management Medium Business Award.
Victoria chose us to compete nationally. Australia's strata management industry recognised Dixon Kestles among the nation's finest companies at the 2024-2025 SCA Australasia Awards.
Client satisfaction drives everything. Staff training never stops. Ethical practice shapes daily decisions across five decades of Melbourne strata management.
How to Change your OC Manager
Step 1
Contact your chosen professional OC managers and request quotes for their services.
Step 2
Hold a meeting or ballot and vote on your preferred tenderer.
Step 3
Inform the current Owners Corporation Manager of the decision to terminate the agreement.
Step 4
Ensure that two members of your committee and your new OC manager sign the new contract.
Step 5
Once your outgoing strata manager has been notified, they will commence the handover process with your newly appointed strata management company.
Step 6
Once files are all set up and handover completed your new OC manager is likely to send out an introduction letter/welcome pack to your lot owners.
Read through some of our client’s frequently asked questions and find the answer to your queries.
Strata management involves overseeing properties with multiple owners, like condos or townhouses. It includes managing shared areas, organizing maintenance, collecting fees, enforcing rules, and handling finances and insurance. A strata manager ensures the property runs smoothly and meets legal and community requirements.
A strata specialist provides expert knowledge and hands-on management of owners corporations, ensuring compliance with legislation, efficient operations, and the long-term value of the property. They offer tailored solutions and advice specific to the unique needs of strata-titled communities.
A strata manager in Victoria is responsible for overseeing the day-to-day operations and management of a strata scheme (or owners' corporation), which includes residential, commercial, or mixed-use properties. The role involves:
Strata consultants offer expert advice to property owners, owners' corporations, and developers, assisting them in navigating the complexities of strata and owners' corporation management. Their services include:
Strata management companies in Melbourne typically offer a wide range of services to ensure the smooth operation of a strata scheme, including:
Strata management specialists are essential for property owners because they provide:
When selecting a strata consultant in Melbourne, consider the following factors:
Strata management consultants provide expert advice and guidance to owners’ corporations, property developers, and property managers. Their role includes:
Strata management differs from other property management because it involves managing shared ownership of common areas within a strata scheme. Key differences include:
Yes, a strata manager can assist with disputes among owners. Their role in dispute resolution includes:
When selecting a strata management company, look for:
Read through some of our client’s frequently asked questions and find the answer to your queries.
Strata management involves overseeing properties with multiple owners, like condos or townhouses. It includes managing shared areas, organizing maintenance, collecting fees, enforcing rules, and handling finances and insurance. A strata manager ensures the property runs smoothly and meets legal and community requirements.
A strata specialist provides expert knowledge and hands-on management of owners corporations, ensuring compliance with legislation, efficient operations, and the long-term value of the property. They offer tailored solutions and advice specific to the unique needs of strata-titled communities.
A strata manager in Victoria is responsible for overseeing the day-to-day operations and management of a strata scheme (or owners' corporation), which includes residential, commercial, or mixed-use properties. The role involves:
Strata consultants offer expert advice to property owners, owners' corporations, and developers, assisting them in navigating the complexities of strata and owners' corporation management. Their services include:
Strata management companies in Melbourne typically offer a wide range of services to ensure the smooth operation of a strata scheme, including:
Strata management specialists are essential for property owners because they provide:
When selecting a strata consultant in Melbourne, consider the following factors:
Strata management consultants provide expert advice and guidance to owners’ corporations, property developers, and property managers. Their role includes:
Strata management differs from other property management because it involves managing shared ownership of common areas within a strata scheme. Key differences include:
Yes, a strata manager can assist with disputes among owners. Their role in dispute resolution includes:
When selecting a strata management company, look for:
The SMPS certification is a voluntary standard for strata management businesses, focusing on internal procedures and relationships with strata communities. Through independent audits, the SMPS recognises businesses that document and follow processes to improve client satisfaction and business operations.
