Start by organising a general meeting with your committee or all owners if required. This meeting serves as a platform to discuss the issues with the current manager and outline the need for a change.
Draft a clear resolution that specifies the intent to change the owners corporation manager. This document should outline the reasons for the change and the proposed new manager.
Conduct a vote among owners to approve the resolution. Ensure that the voting process is transparent and that all members understand the implications of their decision.
Once the vote is successful, formally appoint the new manager. Discuss the terms of service and expectations to ensure alignment with the community's needs.
Inform all relevant parties about the management change, including the outgoing manager, new manager, and service providers. Clear communication helps facilitate a smooth transition.
Manage the handover process by collaborating closely with both the outgoing and new management. To prevent disruptions, ensure that there's an efficient transfer of relevant documents and paperwork.
Finally, establish a positive working relationship with the new manager. Regular communication and collaboration will foster trust and enhance management effectiveness moving forward.
Describe your ideal candidate for an owners corporation manager. Whether your objective is better financial management or communication, we'll customise our strategy to fit your unique needs.
Changing your owners corporation manager involves navigating legal requirements. We’ll assist with all necessary paperwork and ensure compliance with relevant legislation, so the transition is smooth and hassle-free for you.
We recently went through the process of transitioning to a new body corporate manager and included Dixon Kestle as part of our review. Although we ultimately decided to go with a smaller firm that suited our particular building, I wanted to leave a review because Dixon Kestle were extremely impressive throughout the process. Their submission was very strong and professional, and I had the opportunity to speak directly with the Managing Director, who was incredibly personable and generous with her time. They clearly care about the buildings they manage and took the time to understand our needs rather than offering a generic proposal. If your Owners Corporation is looking for a body corporate manager, I would absolutely consider Dixon Kestle. Based on our experience during the selection process, they seem to be one of the good ones in the industry.
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As a property manager, I’ve had the pleasure of working with Madeleine Withers from Dixon Kestles, and I can confidently say she’s been exceptional. Her kindness, professionalism, and genuine helpfulness have made every interaction easy and stress-free. Madeleine always goes the extra mile to ensure things run smoothly, communicates clearly, and handles requests with both efficiency and care. It’s rare to find someone who brings such a positive attitude and high level of support to their work. I’m truly grateful for her assistance and wouldn’t hesitate to recommend her to anyone looking for outstanding service from an Owners Corporation
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Luisa consistently goes above and beyond in her role, providing exceptional support to both owners and the committee. Her extensive experience and deep industry knowledge have directly contributed to significant cost savings and efficient, cost-effective outcomes—even when dealing with complex OC issues. She brings a proactive, can-do attitude to every challenge and is always committed to delivering results. Her professionalism, responsiveness, and dedication make her an invaluable asset to our community. We couldn’t be more grateful for her hard work and the positive impact she continues to make. Highly recommended!
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We shifted our owners corporation management to Dixon Kestles in 2024 and they’ve exceeded my expectations since. Madeleine Withers our owners corporation manager and DK OC services senior manager Andrew Yates work together to offer us a fantastic responsive service that combines day-to-day attention to detail and responsiveness with deep industry experience, advice and pragmatic problem-solving. Our finances are in better shape than they’ve been since the building opened and DK are supporting a careful and thorough approach to governance, compliance, complaints and procurement. Happy we made the switch! (Chair, Owners Corporation Committee)
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Murray from Dixon Kestles is by far the best property manager we’ve ever dealt with! Super friendly, fantastic communication and he alone is the reason we continue to have our property managers by Dixon Kestles! Couldn’t rate high enough!
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Dixon Kestles' time managing an investment apartment of mine was attentive and understanding. Throughout, they were concerned with residents' and owners' well-being as well as financial stability. They continued to be communicative and proactive with building matters and Czara in particular was very helpful during a tricky settlement. They were professional and sensitive at all times. Recommend.
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With our company having a long-term business relationship with Dixon Kestles, particularly with Ms. Vino Nadas who is a highly respected OC & Property Manager. On each occasion I have been asked by Vino to provide assistance with various consultancy tasks for her clients, her communications have been professional, ethical and thorough, in defining what her clients are having issues with. When speaking with Vino about a particular consultancy matter, I have found her to be unphased no matter the discussion, always conducting herself in a warm, yet professional manner. Can say without any doubts, Vino's approach to OC & Property Management is to be admired. Graeme Hughes Director, Elevator Consultancy Service Pty Ltd.
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I’d like to sincerely thank Madeleine and Dishan from Dixon Kestles Owners Corporation Management for arranging the works at my property so promptly. Everything was completed smoothly this morning, and the communication throughout the process was clear and efficient. Having experienced challenges with trades and OC coordination at another property, I truly appreciated their responsiveness, professionalism, and genuine care. It really took a weight off my shoulders knowing the matter was being handled so well. I’m very grateful for their reliable and proactive service.
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I would like to sincerely thank & praise one of Dixon Kestles’ employees, Kalyanne Baichoo, for her excellent service and the exceptional support that she has given us. Sincerely, Kathy Morgan
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I had the pleasure of using Vino's services, and I couldn’t be more impressed! From the moment we started, her professionalism was clear. She was quick to respond and acted fast to meet all my needs, ensuring everything was done smoothly and efficiently. What truly stood out was her honesty—she provided clear, straightforward advice, and I always felt fully informed throughout the process. If you're looking for someone who delivers exceptional service with integrity, I highly recommend Vino and management Team at Dixon Kestles!"
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